Classic Automation Support Center

For repair services, typical turnaround is 2–4 weeks, depending on parts availability and service requirements.

Every surplus part and repair from Classic Automation is backed by our 2-year CA Supply Warranty, covering parts and workmanship. View the full warranty policy.

Yes. We offer global shipping on all in-stock products with same-day shipping available on most orders placed before our daily cutoff. See shipping details.

Yes. We repair a wide variety of legacy and obsolete industrial electronics from over 1,000 manufacturers, including parts that OEMs no longer support. Request a quote on our product page of your part number to confirm capability. See more details about our repair services.

Our inventory includes a mix of new surplus, refurbished, and tested used parts. Each listing clearly indicates the condition, and every part is inspected before shipping. Regardless of condition, all parts are backed by our 2-year CA Supply Warranty.

We stock and service parts from over 1,000 manufacturers, including Allen-Bradley, Siemens, GE Fanuc, Modicon, Reliance Electric, ABB, and many more. If you don't see your part listed, contact us and we'll help you source it.

You can request a quote directly from any product page using the "Request a Quote" form, or reach out through our contact page. Most quotes are returned within one business day.

Yes. We purchase excess and obsolete industrial automation inventory, including PLCs, drives, HMIs, and control components. Submit your list through our Sell Your Parts page for a competitive offer.

We accept returns on most parts within the warranty period if the item is defective or does not meet specifications. Please review our warranty and returns policy for full details and to start a return.

Start by requesting a repair quote through the product page of your part number or our repair services page. Once approved, we'll provide shipping instructions and an Return Authorization number. Carefully package your part and include the RA paperwork to ensure smooth processing.

Yes. Expedited repair service is available for critical downtime situations. Contact our team at customerservice@classicautomation.com to discuss your timeline and we'll do our best to prioritize your repair.

We accept major credit cards, wire transfers, and approved company purchase orders. For first-time PO customers, please contact us to set up an account.

Classic Automation is headquartered in Webster, NY, where all repair and shipping operations take place. We serve customers across the United States and worldwide.