How to Order

How To Order

Find Your Parts

Access the part search from any page. In the right-hand column, go to the search box and type in the part number. Then click the “Search” button. Advanced searching is available based on your requirements. 

Order Online

The shopping cart has unique functionality. In addition to placing an order or requesting an RMA, you can generate a formal quote or Proforma. 

Shopping Cart

Place an Order

Add an item to your cart from any part detail page and checkout. The default “add to cart” quantity is 1. The ”Ask” quantity refers to products that are not currently in stock. Request a quote to find out availability. We can often source it for you.

Payment methods accepted include: purchase order, credit card, and PayPal.

Create a Quote 

Add an item to your cart and select the "request quote" button located at the bottom right of the cart page.  You can generate a quote that includes shipping costs and will easily be converted to an order when you are ready to purchase.

If the number of items needed exceeds our stock or the part is not listed on the website, we can often find it for you. Click here to get a quote. 

Create a Proforma Invoice

Generate your own Proforma invoice that includes shipping costs. When checking out, choose the "Buy Now" option and payment method "Wire transfer". This generates a formal Proforma suitable for presentation to your bank when required by your country.

Repair Service RMA

Select "Request RMA" from the bottom of a part detail page that includes a repair condition. Add the item to your cart to generate a return authorization number (RMA). This process provides you with a formal quote for repair services that you must send with your item enabling the repair team to identify your order.

If there is no option listed to request an RMA or the part is not listed on the website, click here to request an RMA.

Order by Phone, Fax, or Email


Telephone: +1 (585) 241-6010

Fax: +1 (585) 241-6014


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