At Classic Automation, the repair process is focused on functional testing. High quality, comprehensively tested repairs are made with system-specific test fixtures. Hundreds of different test fixtures are used to meet the variety of tests required and all repaired items have a 2-year warranty.
Advanced diagnostic tools are used to quickly pinpoint the root problem. State-of-the-art equipment is available to replace high density components for:
- Control Systems repair (DCS, PLC/SPS, CNC)
- Panel Controllers repair
- HMI and Display Panels repair
- Industrial PCs repair
- Drives repair (Inverter and Servo)
- Power Supply repair
- Servo Motor repair
As a preventive maintenance measure, all components subject to high degradation with age, such as electrolytic capacitors and NVRAM, are replaced. Great care is taken to retain application programs and data parameters.
Fixed-prices for repair services are offered. For many parts listed you can generate your own repair quote and return material authorization online. If pricing is not listed, fast no-cost evaluation can be made to determine the repair pricing. In these cases, you will be contacted for approval prior to us starting any repairs.
to Obtain Repair Pricing
the right-hand column, go to the ‘Part Search’ field and type in your part
number. Then click ‘Search’ button.
If your part is listed, select the part and scroll down. If a Repair Service price is listed, select 'Request RMA'. (RMA stands for Return Material Authorization.) Then, from the RMA Cart, select the 'Request RMA' button. You will receive further instructions by email. A number will be assigned to your repair request which is used for identification and tracking purposes.
If a repair price is not listed or your part number is not found, contact customer service, 1-585-241-6010 for assistance.
Back-up and Documentation Services
to load, backup, or document your application programs are also available for a
very wide range of control systems, panels, and drives. We can accept files via
e-mail or may be able to upload them from equipment sent in for repair. Please
contact us for additional details for your specific equipment.
Site ServicesTo better meet your on-site support needs, we work closely with our sister company Automation Evolution LLC. They can provide advanced troubleshooting and maintenance, application engineering, training, and migration planning. Automation Evolution has the personnel, operational procedures, and insurance to meet your requirements for your plant, mill, or factory site.
The current focus of Automation Evolution is on ABB Advant OCS and 800Xa, ABB Bailey Infi 90, Siemens Moore APACS, and Siemens S5 and S7. Their staff and solution partners are recognized as leading experts in these installed systems.
Please visit Automation Evolution to learn more about how we can help you with your on-site service, engineering, and maintenance needs.